Severn View Family Practice

"Delivering the right care to the right people at the right time"

‘Urgent’ Prescriptions

From a medical perspective, prescriptions are rarely urgent. For the vast majority of medicines missing a day or two of medication is not dangerous. However we recognise that patients often feel anxious about missing medication doses for this reason we do accept that a few requests will be urgent.

Requests for urgent prescriptions will only be accepted in writing. Patients will be asked to return after 4pm to collect their ’urgent’ prescription from reception.

Whilst this may seem inconvenient to patients on occasions, we ask you to bear in mind that an interruption to sign one person’s prescription can result in the inconvenience to patients’ care and on occasions result in errors due to distraction.

For safety reasons we will no longer be signing prescriptions in an ad-hoc manner.

Pharmacist can dispense medication that a patient has received before without a prescription where there is a genuine urgent clinical indication.

Coronavirus (COVID-19)

NHS 111 | Stay At Home Guidance | NHS Information Page | Government Response

The email address for the practice is - severnviewfamilypractice.reception@nhs.net In the current Covid situation this can be used for ordering prescriptions to reduce the footfall through the practice and eliminate paper presciptions. Please include your name/ DOB/ and address. If you do not have a nominated chemist for your prescription to be sent to please include where you would like it on your email - you will be asked not to c Link URL ollect it from surgery. THE SURGERY DOORS ARE NOW CLOSED BUT WE REMAIN OPEN FOR PRE-BOOKED APPOINTMENTS ONLY, FOLLOW THE SIGNAGE OUTSIDE THE PRACTICE AND OUR RECEPTION TEAM WILL ASSIST YOU THROUGH THE WINDOWS.

PLEASE CONTINUE TO FOLLOW GUIDANCE AND REMAIN HOME AND STAY SAFE. FOR PATIENT ONLINE ACCESS YOU WILL NEED TO COMPLETE THE ONLINE FORM FOR A PIN TO ACCESS THE ONLINE SERVICE IT WILL NOT ACTIVATE JUST BY CLICKING ON PATIENT ACCESS BUTTON WITHOUT THE PIN NUMBER THANKS