Repeat Prescriptions

PRESCRIPTION HUB

All our repeat prescriptions is managed by the PCN Prescription Hub. Here are their contact details:

  • Email: bnssg.severnviewprescriptions@nhs.net
  • Telephone: 01454 205099 (for medication queries only)

The phone lines are open 10am-12.30pm and 2.30pm-5.30pm for queries.

Requests must be done in writing, either via the email above or paper requests at reception.

Please include the following:

  • Your name
  • Address
  • Date of birth
  • Your chosen chemist
  • The medication(s) you need

You can also use the NHS app to order your prescription. Sign up here.

Please note the following:

  • It takes 48 working hours to process a repeat prescription.
  • Requests after 3.00pm will be processed the next working day – the pharmacy then needs a further 48 working hours to dispense it.
  • Please remember to allow enough time – Saturdays and Sundays are not classed as working hours.
  • Please check the medication is correct before leaving the chemist.

 Consult with us online!